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Terms & Conditions

A legal disclaimer

1. Introduction

Welcome to Elevate Facade – SMSB Consultants LLP. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or engaging our consultancy services.

2. Company Overview

Elevate Facade – SMSB Consultants LLP is a professional façade engineering and consultancy firm based in Kolkata, India, providing façade design, peer review, and structural engineering services for architectural building envelopes. We operate both in India and internationally, supporting clients in Europe, the Middle East, and other regions.

 
 

3. Use of Website

 

  • The      information on this website is for general guidance and awareness. 

  • You      agree not to use this website for any unlawful or unauthorized purpose. 

  • We      may update or modify website content, materials, or terms at any time      without prior notice. 

 

4. Intellectual Property

All content on this website—including text, graphics, logos, documents, and photographs—is the property of Elevate Facade – SMSB Consultants LLP and protected under applicable copyright and intellectual property laws. No content may be reproduced, copied, or distributed without prior written permission.

 
 

5. Consultancy Services

 

  • All      services are rendered under formal written proposals, agreements, or      purchase orders. 

  • We      will exercise reasonable skill, care, and diligence consistent with      professional façade consultancy standards. 

  • Our      liability for any service is limited to the total consultancy fee agreed      for that particular project. 

  • All      drawings, reports, and analyses are intended for specific project use and      shall remain the intellectual property of Elevate Facade – SMSB      Consultants LLP unless explicitly transferred. 

 

6. Payments

 

  • Payments      for consultancy services must be made as per the terms specified in our      proposal or invoice. 

  • Payments      may be made through authorized banking channels or approved payment      gateways (such as Razorpay). 

  • Fees      are exclusive of applicable taxes (GST or other statutory levies). 

  • International      remittances should comply with RBI and FEMA regulations under the      appropriate export service code (e.g., P1009 – Engineering Consultancy      Services). 

 

7. Confidentiality

All project information, drawings, or data shared by clients shall be treated as confidential and shall not be disclosed to any third party without written consent, except as required by law or for professional coordination purposes.

 
 

8. Limitation of Liability

Elevate Facade – SMSB Consultants LLP shall not be responsible for indirect, consequential, or incidental losses resulting from the use of this website or consultancy advice. Construction quality, workmanship, or installation performance remains the responsibility of the respective contractors and vendors.

 
 

9. External Links

Our website may contain links to third-party websites or reference sources. We are not responsible for the content, accuracy, or privacy policies of such external sites.

 
 

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to arbitration in Kolkata, West Bengal.

 
 

11. Contact Information

Elevate Facade – SMSB Consultants LLP 

ESBT5A1111, Ecospace Business Towers, 

II/F/13, Action Area II, Rajarhat, New Town, Kolkata, West Bengal 700 160 Email: connect@elevatefacade.com Phone: +91-8927326896 / +353-894580377 Website: https://elevatefacade.com

Cookie Notice

We use basic cookies to help improve website performance and user experience. These may track anonymous usage data through tools like Google Analytics. By continuing to use our site, you consent to the use of cookies.

You can disable cookies through your browser settings at any time.

Refund & Cancellation Policy

Our services are customized and project-based, delivered after mutual agreement and scope confirmation. Therefore:

 

  • No refunds are applicable once work has commenced, or a formal proposal has been accepted by the client. 

  • If cancellation is requested before project initiation, any advance payment may be refunded after deducting administrative or preparatory costs.

  • In cases of cancellation due to delays or force majeure, we will review on a case-by-case basis and aim for a fair resolution.

  • Refund turnaround time will be 30-45 Days.

 

For any questions, contact us at connect@elevatefacade.com.

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